by Tim Hardwick
Using an iPhone 12 in Dual SIM mode throttles the cellular data speed to 4G LTE, according to an Apple Sales FAQ shared with retailers and carriers.
All 5G iPhone 12 models support Dual SIM mode, which refers to the ability to switch between a SIM card and an eSIM operating on independent numbers and/or carriers. However, an image of a training document from Apple’s Sales Web resources called “What you need to know about 5G on iPhone” and posted to Reddit suggests the iPhone 12 will not support 5G on either line when Dual SIM mode is active. The FAQ reads:
“Does 5G work with Dual SIM?”
When using two lines in Dual SIM mode, 5G data isn’t supported on either line and will fall back to 4G LTE. If customers are using eSIM only and are on a 5G-supported carrier and service plan, they’ll have 5G access.
The document suggests that only by disabling one SIM or the other will 5G speeds be available – a limitation that, if confirmed, will come as a blow to iPhone 12 customers who intended to use separate work and personal lines, for example.
On the bright side, this incompatibility could be a software issue, and therefore something Apple could resolve down the line. Indeed, the Reddit user who posted the above image claims that an update coming later in 2020 will enable 5G when using a Dual SIM mode.
This information is allegedly revealed in Apple’s internal training documents, but 5G is not anywhere mentioned in Apple’s Dual SIM support page, which was last updated on September 26. We’ve reached out to Apple to clarify the matter and will update this article if we get a response.
(Thanks, De Paul Sunny!)
Thursday October 15, 2020 11:51 am PDT by Juli Clover
Samsung on its social channels is mocking Apple for removing the power adapter from the iPhone 12 lineup and other iPhone models, pointing out the fact that the Samsung Galaxy smartphones continue to ship with a power adapter.
“Included with your Galaxy,” reads a Samsung Facebook post that features a picture of a power adapter.
Apple notably is no longer providing power adapters or…
Apple today opened pre-orders for the 6.1-inch models of the iPhone 12 and iPhone 12 Pro through its website and the Apple Store app, and estimated delivery times are already slipping into November for select configurations in the United States.
Customers ordering a SIM-free/Pacific Blue/128GB version of the iPhone 12 Pro, for example, are already facing an estimated delivery window of…
Apple’s new MagSafe charger and cases have begun arriving to some customers earlier than expected, and images of the accessories have started to surface on Twitter. The photos provide a first look at the products in real-world use.
As of writing, some MagSafe cases are also available for pickup at select Apple Stores in countries like the United States, Canada, and Germany.
Saturday October 17, 2020 4:05 am PDT by Tim Hardwick
Google has added a new feature to its Search app that allows you to hum a song that’s stuck in your head, and then use the company’s machine learning algorithm to try and identify it.
In the Google app or using the Google Search widget, tap the mic icon and say “what’s this song?” or click the “Search a song” button. Then start humming the tune for 10-15 seconds. When you’re done, the…
Friday October 16, 2020 12:35 pm PDT by Juli Clover
Apple today launched a new Diwali promotion in India that will see the company providing customers with a set of AirPods with the purchase of any iPhone 11 model. The new iPhone 12 models are not part of the promotion.
Apple is offering the standard AirPods With Charging Case free with purchase, but customers can choose to upgrade to the AirPods with Wireless Charging Case or the AirPods Pro….
Friday October 16, 2020 2:24 am PDT by Tim Hardwick
Apple will hold another digital event on November 17 to announce its first Apple Silicon powered Macs, according to frequent leaker Jon Prosser.
Apple has already said that this year it intends to introduce the first Mac powered by an Apple Silicon chip instead of an Intel processor. One thing it hasn’t revealed is the date it will be announced. According to Prosser’s source, that date is No…
Thursday October 15, 2020 11:15 pm PDT by Juli Clover
Apple’s online store is down ahead of iPhone 12 and iPhone 12 Pro pre-orders, which are set to begin at 5:00 a.m. Pacific Time in the United States.
“You’re… early,” reads the Apple Store message when attempting to visit the U.S. website. “Pre-order begins at 5:00 a.m. PDT. Enjoy the extra sleep.” Apple used to do new device pre-orders at 12:01 a.m. Pacific Time, but since last year, has…
Thursday October 15, 2020 10:55 am PDT by Juli Clover
Pre-orders for the iPhone 12 and the iPhone 12 Pro are set to kick off on Friday, October 16 at 5:00 a.m. Pacific Time, which is a new launch time that Apple adopted as of last year.
Apple is planning to make the new devices available in multiple countries around the world simultaneously, so we’ve made a guide to let MacRumors readers know when pre-orders will in their country. Pre-orders…